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Jacqueline Shaffstall Joins Havre de Grace Housing Authority as Operations Manager

December 2015

Jackie Shaffstall has joined the staff of the Havre de Grace Housing Authority as operations manager.

Jackie Shaffstall has joined the staff of the Havre de Grace Housing Authority as operations manager.


The Havre de Grace Housing Authority (HDGHA) has announced that Jacqueline “Jackie” Shaffstall joined the staff as operations manager effective November 30. In her new role, Shaffstall will develop and implement policies, procedures and programs to manage daily operations and activities of the HDGHA within its operating budget; as well as assist with grant writing and monitoring HUD state and federal legislation to ensure HDGHA properties are within the required guidelines.

In her previous position as program manager at the Harford Community Action Agency, Shaffstall managed all aspects of the family and financial development programs; supervised and trained all staff and volunteers; assisted with grant writing and research; and worked to establish community partnerships.

“I am very pleased to join the HDGHA team and to build on the success of the organization thus far,” says Shaffstall. “I look forward to expanding our programs and partnerships, and strengthening an already great team of both professional staff and resident leaders.”

HDGHA Executive Director Nicki Biggs says, “Jackie has come on board at exactly the right time as HDGHA is in the midst of enhancing its services and making more affordable housing available to those who live and work in Harford County. She brings a wealth of knowledge and experience in all areas of operations management and planning, and we are excited to put her skills to use to help families and individuals achieve economic self-sufficiency. ”

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