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The Perfect Touch: CertaPro Painters

August 2014

While anyone can pick up a paintbrush or roller, CertaPro Painters of Bel Air adds the perfect touch to any painting project. Founded in 1992, the CertaPro franchise in Bel Air prides itself on doing the little things about the job that make the project successful.

• Interior Painting Services
• Exterior Painting Services
• Commercial Painting
• Color Consultation
• Pressure Washing
• Sheetrock Repair
• Decorative Carpentry (Crown, Chair Rail, etc.)
• Specialty Finishes
• Metal Roof Painting

CertaPro Painters of Northeastern Maryland
1200 C Agora Drive #293,
Bel Air, MD 21014

From communications CentaProPhototo coordination of timing, color matching, prep work and cleanup, Dave Joynt and his team have built a great reputation as the go-to company for interior, exterior and commercial painting projects in Harford, Cecil and Baltimore counties.

Before getting involved with CertaPro in 2006, Joynt spent much of his time traveling the world for corporate America. “I wanted to start my own company,” says Joynt. “I needed a lifestyle change because I wanted to be at home for dinner every night.”

Upon joining CertaPro, Joynt wanted to make the painting project process thorough and streamlined. “Customers will meet with me so they know exactly what the project entails and costs. It gives people a peace of mind for what they’re getting in to.” That personal connection continues throughout the process. Joynt and his office manager, Cindy, a retired interior designer, can provide color consultation and other advice to clients. Once the project is booked, one of Joynt’s four crews will review the project with the customer and complete it.

Joynt notes that what differentiates his company from others is that they follow up after the job is done, to make sure customers are satisfied. “We don’t take your check and run away. We want your business long-term.”

CertaPro has also expanded into doing commercial work as well. “We can paint offices and other businesses,” says Joynt. “We will even work on weekends to accommodate scheduling for commercial customers.” That ability to work with each individual client epitomizes the professionalism of CertaPro and the pride that they have in each project.

CertaPro has become a Harford County-customer favorite. The company boasts several awards and recognitions: an A+ rating from the Better Business Bureau, CertaPro’s “Zero Complaints Award” seven years in a row, winner of Angie’s List “Superior Service Award” three years in a row and an NPS Promoter Score (a CertaPro measurement tool) 15 points ahead of the national average. “The awards really speak highly to our crews and their dedication to their craft,” says Joynt. I95