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Building On Success: Rapid Refill Ink and Toner of Bel Air

August 2014


Donna Gustafsson guesses her recycling efforts date back to the late 1990s when she started recycling paper, plastic, aluminum and glass at her home. Her commitment to preservation led her to open the first Rapid Refill Ink and Toner location in Bel Air seven years ago. A Harford County resident for the past 15 years, Donna realized a need for recycling cartridges and found a cheaper alternative to big retail stores when it came to buying ink and toner.

• Recycles toner cartridges
• Cleans, sells and services printers
• Printing and copying services
• Mass shredding services
• Spiral binding and folding services
• Banners

Community Service:
• Empty Stocking Fund
• Recycled Book Drive
• Harford Family House
• Welcome One Shelter
• Habitat for Humanity

Rapid Refill Ink and Toner


Donna Gustafsson, owner of Rapid Refill

“It takes 1,000 years for one toner cartridge to go away,” says Gustafsson. “Toner and ink cartridges create waste, and there’s a significant cost savings by reusing them three, four and five times. Recycling has always driven us, but we never thought there would be this much demand.”

Rapid Refill recently expanded two doors down in the Terelyn Square shopping center on East Churchville Road. The new location boasts easier street access, dedicated parking spots and the ability to offer same- and next-day professional print services. They also offer secure shredding services and have more inventory on hand.

Rapid Refill is now able to offer the community a local, high-quality, full-service printing solution along with its already established high quality ink and toner products. Rapid Refill can print just about anything from brochures to banners, posters and resumes. They also do spiral binding and padding. “The Rapid Refill Print Shop is perfect for families, non-profits, school groups, businesses and anyone else who needs professional printing done locally,” Gustafsson explains. To custom order print jobs, customers can either place orders in store or via phone, then simply upload their files online, and a Rapid Refill print expert will contact them to complete the order.

In addition, Rapid Refill refurbishes and recycles ink cartridges, cleans and services printers, and provides consulting and new printer sales.

Gustafsson opened the Rapid Refill Bel Air location following seven years in franchising. She spent seven years developing territories in Maryland and Pennsylvania for Quiznos. She opened 63 stores before selling the territory back to the company in 2007. Today, her two children, who grew up attending Harford County schools, work in the family business. I95